Account

Cart

Your cart is empty

Join the list

Be the first to know about exclusive offers & more

This Privacy Policy describes how Jeid Studio (hereinafter "we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from our Shopify store located at [jeidstudio.com] (the "Site").

1. Information We Collect

We collect different types of information, including:

  • Personal Information You Provide Directly:

    • Contact Information: Your name, email address, phone number, shipping address, and billing address.

    • Account Information: If you create an account, your username and password.

    • Order Information: Details about the products you purchase, order history, and payment information (note: we do not directly store full credit card details; this is handled by our payment processors).

    • Communications: Records of your correspondence with us, including emails and chat logs.

    • Marketing Preferences: Your preferences for receiving marketing communications from us.

    • Reviews and Feedback: Any reviews or feedback you provide on our products or services.

  • Information Collected Automatically:

    • Device Information: Your IP address, browser type, operating system, device identifiers.

    • Usage Information: How you interact with our Site, including the pages you visit, the products you view, the links you click, and the time spent on our Site.

    • Cookies and Similar Technologies: We use cookies, pixels, and other tracking technologies to collect information about your browsing behavior and preferences. You can manage your cookie preferences through your browser settings.

       

  • Information Received from Third Parties:

    • Shopify: As our e-commerce platform provider, Shopify provides us with information related to your orders and interactions with our Site.

    • Payment Processors: Our payment processors provide us with transaction details (excluding full credit card information).

    • Shipping Providers: Our shipping providers provide us with shipping updates and delivery information.

    • Marketing and Analytics Partners: We may receive anonymized or aggregated information from our marketing and analytics partners.

2. How We Use Your Information

We use your personal information for various purposes, including:

  • Providing and Managing Our Services:

    • Processing and fulfilling your orders.  

    • Managing your account.

    • Providing customer support.

    • Communicating with you about your orders and account.

    • Personalizing your experience on our Site.

  • Improving Our Site and Services:

    • Analyzing website usage and trends.

    • Developing new products and services.

    • Troubleshooting technical issues.

    • Conducting research and analysis.

  • Marketing and Advertising:

    • Sending you promotional emails and newsletters (with your consent where required by law).

    • Showing you targeted advertisements on other websites and platforms.

    • Managing and measuring the effectiveness of our marketing campaigns.

  • Legal and Security Purposes:

    • Preventing fraud and unauthorized transactions.

    • Complying with legal obligations.

    • Enforcing our Terms of Service and other policies.

    • Protecting the security and integrity of our Site and our business.

3. Sharing Your Information

We may share your personal information with the following categories of third parties:

  • Shopify: We share information with Shopify to operate our online store and process your orders.

  • Payment Processors: We share transaction details with our payment processors to process your payments.

  • Shipping Providers: We share your shipping information with our shipping providers to deliver your orders.

  • Marketing and Advertising Partners: We may share anonymized or pseudonymized information with our marketing and advertising partners to show you relevant ads and measure the effectiveness of our campaigns.

  • Analytics Providers: We use third-party analytics providers to help us understand how you use our Site.

  • Service Providers: We may share your information with other service providers who assist us with various functions, such as email marketing, data analysis, and customer support.

  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or to protect our rights and the rights of others.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

     

4. Your Rights and Choices

You have certain rights regarding your personal information, depending on your location and applicable laws:

  • Access: You may have the right to access the personal information we hold about you.

  • Correction: You may have the right to request that we correct any inaccurate or incomplete personal information.

  • Deletion: You may have the right to request that we delete your personal information (subject to certain exceptions).

  • Objection to Processing: You may have the right to object to the processing of your personal information for certain purposes, such as direct marketing.

  • Restriction of Processing: You may have the right to request that we restrict the processing of your personal information in certain circumstances.  

  • Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.   

  • Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.   

  • Managing Cookies: You can manage your cookie preferences through your browser settings.

To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before fulfilling your request.

 

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements. 

 

6. Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. 

 

7. Children's Privacy

Our Site is not intended for children under the age of [Specify Age - e.g., 16]. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at goods@jeidstudio.com, and we will take steps to delete such information. 

 

8. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of those third parties before providing them with your personal information.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically. 

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:  

 

Jeid Studio 2921 Ingersoll Ave, Des Moines, IA 50312 goods@jeidstudio.com (515) 219-3748